Course Curriculum

  • 1

    How to complete this course

  • 2

    Evolution Support Services

    • Introduction to the 'Online Complex Behaviour Training'

    • Who is ESS

    • Intro from the HR Team

    • Work Place Behaviour Training

    • Detecting Neglect & Abuse

    • Medication

    • Review on Medication

    • The Story of Human Rights

    • Programs

    • After Hours On Call Service

    • NSW Public Guardian

    • NSW Official Community Visitor

    • Employee Assistance Program (E.A.P)

    • Review

  • 3

    Information Reporting

    • How to use ENABLE

    • Incident Reporting Guide

    • Shift Handover

    • How to write shift notes

    • Review

  • 4

    Incident Management

    • Situational Awareness

    • Verbal De Escalation

    • Review

  • 5

    Behaviour Support

    • What is Dialectical Behaviour Therapy

    • Restricted Practices

    • Trauma Informed Care

    • Person Centered Care

    • Code Of Conduct

    • Social Media Policy

    • Privacy Policy

    • Review

  • 6

    Cultural Awareness

    • Cultural Awareness video

    • Review

    • Cultural Competence

    • Review

    • Diversity and Inclusion

    • Review

    • The Challenges of Cultural Diversity

    • Review

  • 7

    Abuse, Neglect & Exploitation

    • Human Rights

    • Review

    • Recognising Abuse neglect and exploitation

    • Review

    • Prevent and respond to all forms of violence exploitation Neglect & Abuse.

    • Review

    • Financial Abuse

    • Review